◒ CANDIESOCEAN
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Privacy Policy

Last updated: July 2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

  • Create an account and enroll in courses
  • Make purchases through our platform
  • Contact us for support or inquiries
  • Subscribe to our newsletter
  • Participate in our community discussions

This information may include your name, email address, payment information, and course progress data.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our courses and services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Communicate with you about products, services, and events
  • Track your course progress and provide personalized learning experiences
  • Protect against fraud and ensure platform security

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

  • Service Providers: We may share information with third-party service providers who assist us in operating our platform (e.g., payment processors, email services)
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights (GDPR)

If you are a resident of the European Union, you have the following rights:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to the processing of your personal data
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at candiesoocean@gmail.com

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. For detailed information about our cookie usage, please refer to our Cookie Policy.

7. Third-Party Services

Our platform integrates with third-party services including:

  • Clerk: For user authentication and management
  • Polar.sh: For payment processing as our Merchant of Record
  • Vimeo/Bunny.net: For video hosting and streaming
  • Umami Analytics: For privacy-friendly website analytics. We use Umami to collect anonymous usage statistics without tracking personal information or using cookies. Umami is GDPR-compliant and does not collect personally identifiable information.

These services have their own privacy policies and terms of service.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Course progress data is retained indefinitely to provide you with lifetime access to your purchased courses.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

CandiesOcean

Individual Course Creator (Sole Proprietorship)

Email: candiesoocean@gmail.com